Wednesday, March 25, 2009


Every once in a while, a business will do something that I find amazing. It is usually bad. But today, I was pleasantly surprised by something we received in the mail.

It was from DirectTV. And it wasn't a bill. It was a thank you note, thanking us for being customers for ten years. And to thank us, they let us know that they would be taking $5 off our bill for the next 10 months.


I checked, and they didn't raise the price $5 on me lately.

So I think this is a genuine gesture of appreciation, from a big old company.

Kind of made my day.

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